Privacy policy

Introduction

‘Rathy V Thiruchelvam Limited’, trading as and herein referred to as ’Rathy Coaching and Consulting’, owns and operates www.rathycoachingandconsulting.co.uk

 This privacy policy sets out how Rathy Coaching and Consulting, and rathycoachingandconsulting.co.uk uses and protects any personal data that it collects and processes in accordance with the General Data Protection Regulations (GDPR).

 Rathy Coaching & Consulting is committed to ensuring that all personal data is held securely and only in line with an identifiable lawful basis for processing as set out by the GDPR.

 If you have any queries concerning your personal information or any questions on Rathy Coaching & Consulting’s use of your information, please contact:  rathy@rathycoachingandconsulting.co.uk 

Background

 The Data Protection Act 2018 controls how your personal information is used by organisations, businesses or the government.

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’. They must make sure the information is:

  • used fairly, lawfully and transparently

  • used for specified, explicit purposes

  • used in a way that is adequate, relevant and limited to only what is necessary

  • accurate and, where necessary, kept up to date

  • kept for no longer than is necessary

handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

Why and how do we collect information about you?

There are 2 main ways that we collect data.

  1. When you visit rathycoachingandconsulting.co.uk

  2. When you complete and submit our ‘Contact Form’ on rathycoachingandconsulting.co.uk

We explain what data we collect, why we collect it, and how it is used below.

1)    When you visit rathycoachingandconsulting.co.uk (‘our site/website’)

rathycoachingandconsulting.co.uk is hosted by Squarespace. As the host of our website, Squarespace collects personal data when you visit our domain (www.rathycoachingandconsulting.co.uk), including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs this data to run our website, and to protect and improve its platform and services. Squarespace analyses this data in a de-personalized form.

Analytics

rathycoachingandconsulting.co.uk also collects personal data to power our website analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to help us both learn about our website traffic, activity and user behaviour. This allows us to study how and when people use our website, consume our content, and helps us to make improvements.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to your device when your access a website or app. For information about viewing the cookies downloaded on your device after visiting rathycoachingandconsulting.com, visit The cookies Squarespace uses.

Fonts

rathycoachingandconsulting.co.uk uses font files from Google Fonts and Adobe Fonts. To properly display this website to you. Servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

2) When you complete our Contact Form

If you complete our Contact Form (Insert Hyperlink) you will be asked to submit the following information:

  • Your first name (Required answer)

  • Your last name (Required answer)

  • Your email address (Required answer)

  • Your message (Required answer)

Once you submit the contact form, our third-party data processor, G Suite, processes your personal information for the purposes you request on the form. G Suite securely stores and encrypts your information when at rest or transmitted over the internet and it is only accessible by Rathy Coaching and Consulting user accounts with two-factor authentication. G Suite processes your personal information in accordance with its Privacy Policy and Terms.

Rathy Coaching and Consulting use the information you provide us to respond to your requests, which will likely involve us contacting you.

If you do not provide any, or all, of the information requested, we may be unable to deal with your request. Or unable to respond to your enquiry.

Who we share your personal data with

We may provide your personal data to our suppliers and service providers, including other companies, who provide certain business services for us and act as “processors” of your personal data on our behalf.

In addition, we may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property, or safety, of our business, our customers or others. This includes, in specific cases, exchanging information with other organisations for the purposes of fraud protection.

In some cases, the personal data we collect from you may, for the purposes set out above, be transferred outside the European Economic Area (EEA) and such destinations may not have laws which protect your personal data to the same extent as in the EEA. We are required by data protection law to ensure that where we or our “processors” transfer your personal data outside of the EEA, it is treated securely and is protected against unauthorised access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this Privacy Policy.

How long we keep your personal data for

We retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including:

  • legal obligation(s) under applicable law to retain data for a certain period of time;

  • statute of limitations under applicable law;

  • potential or actual disputes; and

  • guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your personal data from our systems when it is no longer needed.

Your rights

Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:

  • be informed about how your data is being used

  • access personal data

  • have incorrect data updated

  • have data erased

  • stop or restrict the processing of your data

  • data portability (allowing you to get and reuse your data for different services)

  • object to how your data is processed in certain circumstances

You also have rights when an organisation is using your personal data for:

  • automated decision-making processes (without human involvement)

  • profiling, for example to predict your behaviour or interests

At rathycoachingandconsulting.co.uk and Rathy Coaching and Consulting, we treat your data carefully. We will only ever use it for the purposes set out in this policy, or where explicitly agreed.

How to access the information we hold about you

Please contact us to request access to your personal information. If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible, we will promptly correct any information found to be incorrect.

You can request that all personal information you have provided via the Contact Form (Insert Hyperlink) be permanently deleted at any time.

Please contact us if you have any questions about our privacy policy or information we hold about you:

Please allow up to 21 days for us to respond to your request.

Other websites

Our website sometimes contains links to other websites. This privacy policy only applies to rathycoachingandconsulting.co.uk. When you link to other websites you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21st May 2020.

 Our contact details

Name: Rathy Thiruchelvam

Role: Business Owner and Data Controller

E-mail: rathy@rathycoachingandconsulting.co.uk